Privacy Policy

Effective date: August 30, 2026

1. Introduction and LGPD

Isoventra respects your privacy and processes personal data in accordance with Brazil’s General Data Protection Law — LGPD (Law No. 13,709/2018). This Policy explains how data is collected, used, stored, and protected on isoventra.com.

2. Data Collection and Use

We may collect data provided through forms, such as your name, email address, and message, as well as browsing data, such as IP address, browser, pages visited, date, time, and cookie identifiers. We use this data to respond to inquiries, improve the website, understand our audience, prevent fraud, and serve or measure advertising.

3. Data Retention

We retain data only for the period necessary to fulfill the stated purposes, comply with legal obligations, or exercise legal rights. After that, the data is deleted or anonymized when applicable.

4. Data Sharing

We do not sell personal data or share it with third parties for their own purposes, except where necessary to comply with legal obligations, a valid order, protect rights, or enable service providers to operate on our behalf.

5. Third-Party Providers

We use analytics, infrastructure, and advertising providers, such as Google Analytics, Google AdSense, and Google Ad Manager. These partners may collect technical and browsing data through cookies and similar technologies, in accordance with their own policies.

6. External Links

The website may contain links to third-party services, stores, and platforms. We are not responsible for the content, security, or privacy practices of these destinations. Please read the applicable policies before providing any data.

7. Security and Trust

We adopt reasonable administrative and technical measures to protect data. Isoventra uses an SSL/TLS connection to protect transmissions between your browser and the website. No method of transmission or storage is completely secure.

8. Cookie Policy

What Are Cookies?

Cookies are small files stored in your browser that help recognize preferences and improve navigation.

How We Use Cookies

We use cookies for essential features, preferences, audience measurement, abuse prevention, and the delivery or measurement of advertisements.

How to Disable Cookies

You may block or delete cookies through your browser settings. Doing so may affect certain features and your browsing experience.

Types of Cookies We Set

  • Account: used if account-registration features are made available;
  • Login: maintain authenticated sessions, where applicable;
  • Forms: help remember information and prevent improper submissions;
  • Preferences: record browsing and display choices.

Third-Party Cookies

Google Analytics helps us understand aggregate website usage. Google AdSense and Google Ad Manager may use cookies to deliver ads, limit ad frequency, measure performance, and, depending on settings and consent, personalize advertisements. See Google Advertising Technologies.

9. Control of Personalized Ads

You can review your preferences through Google My Ad Center, YourAdChoices, and Google Advertising Technologies.

10. LGPD — Data Subject Rights

Under the LGPD, you may request:

  1. confirmation that your data is being processed;
  2. access to your data;
  3. correction of incomplete, inaccurate, or outdated data;
  4. anonymization, blocking, or deletion of unnecessary or improperly processed data;
  5. data portability;
  6. deletion of data processed based on consent, where applicable;
  7. information about data sharing; and
  8. information about the option not to provide consent and its consequences, as well as withdrawal of consent when consent is the legal basis for processing.

11. Legal Bases for Processing

We process data in accordance with the applicable legal bases, including:

  1. consent;
  2. compliance with legal or regulatory obligations;
  3. performance of a contract or pre-contractual procedures; and
  4. legitimate interests, while respecting fundamental rights and freedoms.

12. Contact Channel / DPO

To exercise your rights or ask privacy-related questions, contact our data protection channel: contato@isoventra.com.

13. User Commitment

You agree not to: a. use the website for unlawful activities or activities contrary to good faith; b. publish unlawful, discriminatory, violent, fraudulent content, or content that violates third-party rights; or c. cause damage to Isoventra’s or third parties’ systems, software, servers, or data.

14. Blocking Cookies

See: Chrome, Firefox, Edge, Opera, and Safari.

15. Further Information

For questions, email contato@isoventra.com. This Policy may be updated periodically; the effective date will indicate the most recent version.